Ann Luffman

WORK HISTORY

SKILLS

ABOUT ANN LUFFMAN

I’m a Business Support and PMO professional with extensive experience driving operational excellence, governance, and people data management across complex and fast‑paced environments. Known for strong organisation, reliable delivery and proactive problem‑solving, I specialise in streamlining processes, improving data accuracy, and enabling senior leaders through high‑quality support and insight. My background spans business operations, onboarding, financial governance, MI reporting, workshops and events, and compliance oversight—most recently within Lloyds Banking Group’s Enterprise Data Provisioning Platform. I thrive in roles where collaboration, clarity and continuous improvement are key, and I’m motivated by opportunities to enhance business performance and create smooth, efficient ways of working from day one.Drawing on over a decade of Executive Assistant and PA experience supporting senior Finance leaders at Friends Life and AXA UK, I delivered high‑level administrative, organisational and communications support while leading staff engagement and internal communications initiatives. Alongside my professional career, I have taken on a range of voluntary leadership roles—including Chief Steward at the Frampton Country Fair Patrons Tent, Entries Secretary for large equestrian competitions, project management of charity events, and editing a quarterly newsletter for a 500‑member society—demonstrating strong coordination, stakeholder engagement and community commitment.