Anmol Rai
Service Delivery Lead @Torfac
- Role
- Service Delivery Lead at Torfac
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Anmol Rai
At Torfac, my role as Service Delivery Lead revolves around enhancing customer satisfaction and optimizing service delivery. Through analyzing feedback and spearheading training, I\'ve honed leadership skills that empower our team to excel in managing premium client projects and navigating market trends.With my background in market research, I\'ve developed a keen eye for project management that is integral to our operations. Our collaborative efforts have led to improved service standards and effective recruitment, ensuring that our clients receive timely and insightful responses that drive our mutual success.
Experience
Service Delivery Lead
Apr 2025 — Present
Education
Asian Business School
PGDM, Marketing and Finance
2014 — 2016
University of Allahabad
Bachelor of Commerce (B.Com.), Business/Commerce, General
2009 — 2012
Skills
- Microsoft Excel
- Leadership
- Management
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