Anmol Dhankhar

About Anmol Dhankhar

With 10+ years of experience, I currently work at Amazon as a Machine Learning Engineer. I specializein end-to-end solution building for Generative AI and ML projects, covering Solution Architecturedesign, Data Pipelines, Development, and Deployment on Production using MLOps, LLMOps, andDevOps best practices. I\'m an industry 4.0 specialist with expertise in predictive analytics, modelbuilding, and scalable model deployment using Docker and Kubernetes.

Experience

1. Senior Ml Engineer

   Amazon

   Jul 2025 — Present · Gurugram, IN

   Designing 4-layer multi-tenant ML platform (Data Extraction, Training, Inference, Knowledge Curation) for 200+ tenants to enable automated RCA and KB article generation from ITSM data using SageMaker, Bedrock, Step Functions, and Redshift• Defining 4 ML models (Anomaly Detection, Incident Clustering, Device Failure Prediction, Root Cause Inference) to correlate ITSM, device telemetry, and contact center data for proactive IT operations• Designing Knowledge Curation Pipeline using Bedrock for document classification, duplicate detection via vector embeddings, text quality validation, and automated KB article enhancement before sync to Bedrock Knowledge Base• Building event-driven orchestration with Step Functions, SQS FIFO, and DynamoDB supporting scheduled, drift-triggered, and manual training modes with tenant-level deduplication• Authoring comprehensive LLD documentation (Architecture, Design, Operations) including state machines, business rules, monitoring metrics, and runbooks for enterprise deployment

Education

• Great Learning

  post Graduate Program, Artificial Intelligence and Machine Learning

  2019 — 2020

• Visvesvaraya Technological University

  Bachelor of Engineering - BE, Computer Science

  2010 — 2014