Abdul Nsubuga

IT Service Control Manager @Domestic & General

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

IT Service Control Manager @Domestic & General

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London, GB

EDUCATION

N/A

Brunel University of London

Bachelor of Engineering (BEng), Aerospace, Aeronautical and Astronautical Engineering

N/A

Kingston University

Master of Science (MSc), Aerospace, Aeronautical and Astronautical Engineering

SKILLS

IT Service ManagementTransition ManagementItil V3 Foundations CertifiedSdlcChange ManagementIncident ManagementProblem ManagementStakeholder EngagementPrince2Service-Now.comAnalytic Problem SolvingCross Functional Relationship BuildingMajor Incident ManagementBmc Remedy AdministrationData AnalysisActive DirectoryPrimavera P6Presentation SkillsSqlUnixOs AdminBmc Remedy UserCommunicationVbaConsultingMatlabManagementMicrosoft ExcelItilProject ManagementCitrix XenappCitrix XendesktopMicrosoft OutlookMicrosoft ExchangeSharepoint AdministrationBi PublisherOracle ApplicationsItil CertifiedV3 Foundation

ABOUT ABDUL NSUBUGA

Insightful IT Service Manager with 11 years of IT Service experience, including oversight of infrastructure, applications support and digital transformation. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance, and support of complex systems.Having a proven track record in developing new initiatives and cultivating effective relationships both internally and externally at a variety of levels. Boasting an impressive track record of working closely with commercial departments such as sales and product management to assist the smooth operational running of a company.Passionate about delivering value in a diverse collaborative manner and being an influencer at the heart of IT Service Management and Delivery.

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Abdul Nsubuga — IT Service Control Manager at Domestic & General in London, GB | Unifers