Angelica Martinez
Client and Customer Success Specialist @Peak Support
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WORK HISTORY
Client and Customer Success Specialist @Peak Support
MA, US
Helping start up clients build customer loyalty, retention and satisfaction-Collaborating with the sales and product care team to ensure a seamless customer experience-Managing customer inquiries and requests through email-Identify opportunities to increase customer retention and satisfaction-Manages customer metrics success strategies and best practices-Managing successful customer experience ensuring customer achieve desired outcome.
EDUCATION
University Of Makati | Makati City, Philippines
Broadcast Journalism
Infotech Institute of Arts and Sciences
Hotel, Motel, and Restaurant Management
ABOUT ANGELICA MARTINEZ
Client Success Role-Collaborating with the sales team to ensure a seamless customer…
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