Ankush Sam Thorpe
IT System Administrator @ContactMonkey
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WORK HISTORY
IT System Administrator @ContactMonkey
Toronto, ON, CA
As an IT Systems Administrator, I thrive at the intersection of technology, efficiency, and security. With hands-on experience managing Microsoft 365, Azure Active Directory, Intune, Defender and enterprise IT environments, I help organizations streamline IT operations, enhance security, and deliver seamless end-user experiences.
EDUCATION
Panjab University
Master of Science - MS
Panjab University
Bachelor of Science - BS
ABOUT ANKUSH SAM THORPE
I specialize in designing automation workflows that eliminate repetitive tasks and improve operational efficiency across IT and business systems. My focus is on using Zapier to connect SaaS applications, enforce governance, and build reliable, auditable processes.Some of the IT-driven automations I’ve built include: User Lifecycle Management – onboarding/offboarding workflows tied to HR systems, Slack, and Google Workspace Data Integrity & Compliance – automated audit logs, SOC-2 evidence collection, and access reviews Incident Routing – pushing tickets from email/Slack into ITSM tools with the right metadata System Integrations – syncing CRMs, collaboration platforms, and document repositories without custom code Reporting & Monitoring – auto-generating dashboards and compliance reports from live data sourcesI enjoy working at the intersection of IT operations, security, and automation, where the right workflow can replace hours of manual effort while increasing accuracy and visibility. My technical toolkit often combines Zapier with APIs, webhooks, filters, and conditional logic to create enterprise-grade, “set-and-forget” automations. Always looking to connect with IT pros and automation enthusiasts to exchange ideas, share best practices, and push the limits of what no-code tools can do.#ITAutomation #Zapier #NoCode #ITOps #Compliance #Productivity
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