Ankush Jain

About Ankush Jain

As a seasoned Database Administrator and Customer Success Manager with over 10 years of experience in Managed Services, Oracle, MS SQL Server, Mysql, and PostgreSQL, I possess a wealth of knowledge in the installation, configuration, administration, and migration of Oracle database (12c and 19c) and MS SQL Databases (2012, 2016, and 2019), Mysql(8.0.32), and PostgreSQL(14.6) performance tuning, backup and restore. I am an expert in Database migration from on-premises to Azure and AWS Cloud.In my current role as a Customer Success Manager at Tessell, I am responsible for providing direct support to clients to migrate their databases to Tessell\'s platform which delivers a highly differentiated DBaaS on their choice of Cloud (AWS, Azure) for their choice of Database Engine (PostgreSQL, MySQL, Oracle, and SQL Server). I manage multiple clients and take on the responsibility of customer support lead to ensure customer success.Tessell\'s cutting-edge platform offers 10X IOPS NVMe storage, up to 2 million IOPS, and fractional & fixed cost, with no more provisioned IOPS meter for data infrastructure. Our cloud-native snapshots also ensure durability, allowing clients to stop/start without losing data.In my previous roles as a Database Team Lead at CloudAngles India Pvt Ltd and Senior Consultant I at Neudesic Technologies Pvt Ltd, I was responsible for end-to-end database migration from on-premises to Azure Cloud for various clients. I have experience in the migration of multiple database types including Oracle, MSSQL, MySql, Cosmos, and Postgres. I have worked closely with different database teams to define data requirements to support applications and evaluate on-premises SQL databases to Azure SQL to reduce license costs. I have also set up firewalls to restrict IP addresses and implemented service tiers and DTUs to achieve maximum throughput while accessing databases from web applications through VPN.Furthermore, I have extensive experience in configuring the Recovery Time Objective (RTO) and Recovery Point Objective (RPO) of business-critical servers such as DC, File Servers, and database servers to minimize downtime and data loss. I am also a Microsoft Certified: Azure Database Administrator AssociateOverall, I am experienced in managing databases and migrations to Azure/AWS Cloud and have a strong understanding of various database tools and practices.

Experience

1. Customer Success Manager

   Tessell

   Feb 2023 — Present · Hyderabad, IN

   As a Customer Success Manager and Technical Expert at Tessell, I revolutionize how enterprise data is managed in the cloud. I am directly responsible for the technical success and retention of a critical portfolio valued at $10M+ ARR, bridging the gap between our core engineering and client-specific implementation.Leading a specialized team of 10+ technical members, I leverage my expert knowledge of the proprietary Tessell Availability Machine to transform cloud-native compute (AWS i4i, Azure Lsv3) into durable, Zero Data Loss infrastructure.Core Areas of Expertise:Proprietary Architecture: Expert in designing custom Multi-AZ High Availability (HA) topologies and Cross-Region Disaster Recovery (DR) workflows using Tessell’s unique internal Data Plane logic.Advanced Infrastructure: Orchestrating \"Zero Downtime\" patching cycles and defining policy-driven secure data sharing for UAT/QA environments.Strategic Migration: Leading complex migrations from legacy Oracle Exadata to cloud-native Tessell architectures, optimizing TCO and performance metrics.My role requires deep technical mastery of our internal platform to ensure our customers achieve 10X IOPS performance while maintaining strict business continuity protocols.

Education

• Jaypee University of Engineering and Technology

  Bachelor of Technology (B.Tech.), CSE