Ankush Arora
Delivery Manager @YASH Technologies
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WORK HISTORY
Delivery Manager @YASH Technologies
Chicago, IL, US
Developed relationships with existing key contacts and fostered connections with new key stakeholders across 3 targeted accounts. Worked with the learning and development team to develop an account knowledge academy focusing on the long-term growth of account teams. Increased Q1 revenue for 2 of the 3 accounts including one of the big SAP implementation deals. Negotiated pricing and rate cards and terms with customers to maximize profitability and customer retention. Successfully delivered 30+ project engagements in different technology stacks working with offshore and onsite teams. Implemented delivery manager school of learning, which helped reduce the onboarding time for new delivery managers. Improved the invoicing and billing processes to eliminate billing leakage and delays. Worked with service-line teams to increase the technical footprint across different accounts.
EDUCATION
Dr B R Ambedkar National Institute of Technology, Jalandhar
B Tech, Industrial engineering
University of Illinois Urbana-Champaign
Master of Business Administration - MBA
SKILLS
ABOUT ANKUSH ARORA
I\'m passionate about fostering connections and realizing the impact they can have in the professional world. Since starting my professional career in 2006, I have discovered the impact that inward and outward relationships have on making an initiative or project successful. Over 17 years, my journey through the IT industry has been rich with learning and growth.Now I love to dig into customer problems and help them solve their technology needs. To accomplish this, I always focus on customer success and emphasize building an amazing team that aligns with customer objectives and strives to be innovative. I am open to discussing the following topics. Feel free to reach me1) How to drive Digital transformation initiatives (Applications, Data, Infrastructure) 2) SAP implementation, S4Hana journey, and Rise with SAP. 3) Microsoft technology needs (D365/AX/O365/SharePoint/Power platform)4) RPA/Data Science/AI initiatives. 5) SAAS Platforms- Salesforce, Service now, D365, M3656) Cybersecurity- Vulnerability scanning/ increasing security hygiene. 7) Infrastructure Project- Upgrades/migrations8) Data and BI initiativesIn my role as Delivery and Account Manager, I\'m responsible for:1) Overseeing delivery and account management across the Midwestern U.S, managing a $7M+ portfolio with a global team2) Building relationships with C-suite executives, VPs, and Directors, offering solutions and strategic advice3) Consulting on digital transformations, cloud adoption, CRM/ERP implementations, data/BI initiatives, and infrastructure/cybersecurity4) Managing P&L, hiring, contract negotiations, and project direction5) Mentoring project and program managers, and key team membersWith an engineering degree from NIT Jalandhar and ongoing MBA studies at the University of Illinois Urbana-Champaign, I\'m also Microsoft Certified in Generative AI. Feel free to contact me if you\'d like to discuss any of these areas – I\'m here to share insights, provide leadership, or connect you with experts.
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