Ankur Palsule

ED : Design & Customer Experience | CCB - CAMP

Role
Executive Director at JPMorganChase
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Ankur Palsule

I AM,A seasoned logically creative mind that solves problems by blending usability, aesthetics & data to define a design solution / roadmap. I design with a passion of making the experience effective & efficient for the end users, keeping the focus aligned with the business goalsIN A NUTSHELL, I HAVE• Spearheaded the solutioning & design part in digital transformation assignments• Headed UX design / creative teams of up to 35 members in 3 levels• Provided innovative design strategies & solutions to business challenges• Designed responsive sites, cross platform / touchpoint applications & dashboards for business and consumer markets• Conducted Design Sprint workshops to jumpstart design phase (even with non-English speaking clients, via interpreters)• Audited experience of existing digital properties / design concepts, to define a digital transformation roadmap• Collaborated with clients across domains (Banking & finance, Hospitality, Aviation, Healthcare, Energy, Telecom, Corporate, Insurance, Media & entertainment, Publications, Social Service etc.) & across the globe (North America, Europe, Middle East, India, China, Japan, Korea, Thailand, Singapore etc.)• Done my MS in Interaction Design from London, UK• Greyed my hair for over 15 years in the space of Design SolutioningI AM AN EXPERT OF• Digital Transformations• Design Consulting & Solutioning• Building, Grooming & Managing Teams• Conducting Design Sprints• Experience AuditsI POSSESS,Solution Consulting Skills :• On the feet thinking• Problem solving abilities• Logical brain & analytical mind• Ability to think from stake-holder’s perspective• Knowledge of tech trends• Communication skills• Multi-solution-based optimizationsHyper Personalized Data Driven Design Skills :• Contextual Inquiries• Usability Analysis• Ethnographic Studies• Role Playing• Conducting Focus Groups• UT Scripting• User Shadowing• Data Analysis• Concept Visualization• Persona & Scenario Sketching• Journey Mapping• Prototyping Prototyping & Presentation Skills :• Adobe XD• Sketch• Figma• Balsamiq• Omnigraffle• Microsoft Visio• Microsoft PowerPoint

Experience

  1. Executive Director

    JPMorganChase

    Aug 2025 — Present · Bangalore Urban, IN

Education

  • Savitribai Phule Pune University

    BE, Mechanical Engineering

    1999 — 2004

  • Middlesex University

    MSc, Interaction Design

    2008 — 2009

Skills

  • Information Architecture
  • Mobile Applications
  • User Research
  • 3d Visualization
  • User Experience Design
  • User Scenarios
  • Usability Engineering
  • Wireframes
  • Enterprise Mobility
  • Usability Testing
  • Contextual Inquiry
  • Heuristic Evaluation
  • Ethnography
  • Wire Framing
  • Focus Groups
  • Interaction Design
  • Visual Design
  • User Interface
  • Human Computer Interaction
  • User-Centered Design
  • Usability
  • Persona

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Ankur Palsule — Executive Director at JPMorganChase in Bengaluru, KA, IN | Unifers