Ankur Bhatnagar

Vice President Supply Chain @Goldman Sachs

Bengaluru, IN

Led an optimization initiative that improved system uptime from 98.5% to 99.95%, ensuring critical IT systems remained operational. Reduced critical incident resolution time from 4 hours to just 1.5 hours, minimizing business disruptions.Streamlined end-to-end onboarding for a $10M payment-processing vendor, cutting onboarding time by 40% and enhancing operational resilience by 15% through real-time monitoring.Spearheaded an automation project that reduced fraud detection error rates from 5% to 0.5% and slashed processing time from 4 hours to just 30 minutes, enhancing accuracy and efficiency.Established a high-performing FTE contact center from scratch, optimizing vendor operations and achieving 60% cost savings while maintaining service excellence. Enhanced SOC 2 Type II and PCI DSS compliance through real-time vendor monitoring, proactive risk management, and robust governance frameworks.What I Bring to the TableI don’t just close deals; I create partnerships that drive long-term value. I have been achieving cost-saving targets year on year and help streamline processes.Bringing AI, automation, and analytics into vendor management. Turning supplier relationships into a strategic advantage.

University of Rajasthan

Bachelor degree in Earth Sciences