Ankur Agarwal
23+ Years in Retail Banking | Digital Banking Transformation | Operational Excellence | Process Re-Engineering | Lean Six Sigma Black Belt | Inspections & Investigations | Executive Coaching | SVP & Group Head-Axis Bank
- Role
- Senior Vice President at Axis Bank
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Ankur Agarwal
With over 23+ years of progressive leadership in banking, I specialize in transforming Retail Banking Operations through strategic innovation and data driven decision-making. Core Impact Areas: • Led operational transformation initiatives impacting 6500+ branches, improving efficiency by 35%. • Spearheaded digital learning programs, upskilling banking professionals across the country. • Implemented Lean Six Sigma methodologies, resulting in ₹65Cr+ in cost savings. • Built and mentored 29300+ high-performing officials across multiple geographies. My Approach: I believe in combining analytical rigor with human-centered leadership. Whether conducting fraud investigations, designing new processes, or coaching executives, I focus on sustainable solutions that drive both business growth and employee engagement. Expertise: Operational Strategy | Process Excellence | Risk Management | Digital Transformation | Team Development | Regulatory Compliance | Customer Experience Enhancement | Fraud Investigations | Inspections and Controls | Digital Learning Expert | Executive Coaching • Currently leading strategic initiatives at Axis Bank to reimagine retail banking operations for the digital age. • Diving operational excellence, enhancing customer satisfaction, & leading business growth. • Spearheading retail liability operations, optimizing banking processes, and training teams on products, compliance, and customer service involving combined analytical thinking with strategic planning and interpersonal finesse to consistently exceed performance targets. Open to connecting with professionals passionate about banking innovation and operational excellence.
Experience
Senior Vice President
Apr 2022 — Present · Mumbai, IN
Education
Dr. Hari Singh Gour University (DHSGSU), Saugor
Bachelor of Commerce - BCom, Business Accounts, Mathematics, Management and Economics
Devi Ahilya Vishwavidyalaya
Master of Management Science , Marketing Management, Business Administration and Advertising Management
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