Ankur Yadav
- Role
- Business Head at Freshworks
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Ankur Yadav
SAAS Sales | Account Management | Customer Success | CX & EX | ITSM Tools…
Experience
Business Head
Aug 2021 — Present
Building and leading a high performing sales team for Africa.* Identifying new opportunities in industry verticals and driving expansion.* Accountable for the attainment of new customer acquisition targets.* Development of the sales team for recruiting, on-boarding and training new Accounts.* Solution selling and executing complex sales cycles with CXOs.* Support direct reports by leading prospect meetings and engaging other corporate resources as required.* Cross functional collaboration : Marketing, Sales Development, Pre Sales, Sales Operations, Legal, Finance.* Driving operational rigour : Monitoring sales activities of the team and tracking results.* Driving effective reviews and forecast meetings. Maintain CRM discipline. Ensure forecast accuracy by managing sales pipeline * CRM, ITSM, ChatBots, Service Desk product sales.
Skills
- Analytical Thinking
- Customer Satisfaction
- Microsoft Office
- Powerpoint
- Leadership and Team Building
- Sales Management
- Business Development
- Hospitality Management
- Revenue Analysis
- Marketing Strategy
- Budget Development
- Managing All Operations Issues
- Attention to Detail
- Hotel Management
- Tourism
- Sales
- Microsoft Word
- Team Management
- Hospitality Industry
- Sales Plans Execution
- Event Management
- Good Leadership Qualities
- Hospitality
- Time Management
- E-Commerce
- Computer Proficiency
- Account Management
- Online Marketing
- Social Media
- Operations Efficiency
- Quality Assurance
- Strategic Planning
- Supervising Projects
- Project Management
- Teamwork and Results Orientation
- Proficient in Ms Office
- Leadership
- Maintaining a Good Relationship with Customers
- Excellent Communication and Interpersonal Skills
- Problem Solving Abilities
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