Ankur Sharma
Assistant Manager | Service Planning, Spare Parts & Warranty Management | Revolt Motors
- Role
- Assistant Manager - Service Planning, Spare Parts & Warranty Management at Revolt Motors
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ankur Sharma
Mechanical Engineer with over 10 years of experience in the Field of Service, Dealer…
Experience
Assistant Manager - Service Planning, Spare Parts & Warranty Management
Jun 2023 — Present · Manesar, IN
Development of long-term service strategies aligned with business goals.> 100 % DMS implementation for live tracking.> Managed multiple service delivery projects simultaneously, with minimal direction, under time constraints, and constant change, while prioritizing customer focus and satisfaction.> Oversee the day-to-day warranty and spare parts operations, ensuring smooth processes.> Implement and manage warranty claims, ensuring compliance with company policies.> Monitor spare parts inventory to maintain optimal stock levels and availability.> Ensure timely approval and processing of warranty claims while identifying discrepancies.> Coordinate with suppliers for after-sales parts planning and timely order placements.> Lead a team of warranty executives to streamline claim processes and enhance efficiency.* Develop and implement policies for warranty claim validation and fraud detection.> Ensure compliance with regulatory standards and internal audit requirements for warranty processes.
Education
St. Wilfred's Institute of Engineering & Technology
Bachelor of Technology - BTech, Mechanical Engineering
Central Academy Ajmer
High School Diploma
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