Ankur Rai
Operations | Project Management | Digital Customer Experience | Process Excellence
- Role
- Lead - Customer Communications & Digital Service at L&T Finance
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ankur Rai
Operations professional with ~16 yrs of experience working across industries viz. Insurance, Banking, Telecom & IT. Successfully handled roles of - Business Analyst, Project Management, Customer Communications lead, Digital Enablements, Function Performance Reporting, Planning, Branch Operations, Partner Management. Managed large cross functional projects. Currently driving Digital service Projects for the organisation. A strategic thinker, result and quality oriented individual, have a meticulous and organized way of working. I like building logic based models.
Experience
Lead - Customer Communications & Digital Service
Dec 2024 — Present · Mumbai, IN
Education
Campion School,Bhopal
HSC,SSC, PCM
1994 — 2002
Symbiosis Institute of Business Management
MBA, Operations Management
2007 — 2009
Rajiv Gandhi Prodyogiki Vishwavidyalaya
B.E., Electronics & Communication
2002 — 2006
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