Ankur Mehta

Driving Customer Delight & Service Excellence

Role: Deputy General Manager at Subway India
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Ankur Mehta

Results-driven professional with 18 years of expertise in Customer Experience, spanning Operations, Retention, and Training. Proven track record of leading and enhancing customer-centric initiatives across diverse organizations.

Experience

Deputy General Manager
Subway India
Aug 2024 — Present · IN

Education

Mayur Public School
Senior Secondary
Dyal Singh
BA Pass, Travel and Tourism Management
2002 — 2007

Skills

Client Services
Operations
Team Management
Customer Service
Process Optimization
Vendor Management
Learning and Development
Leadership
Management

Contact information

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Work email
•••••@subway.in
Personal email
•••••@•••••.com
Direct dial
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Current company

Subway India

Restaurants · 620 employees · Founded 2000

Subway India began its humble journey in with the opening of its first store in Saket, New Delhi. Initially operating as a franchise-owned business, Subway expanded its presence across the country, focusing on providing fresh and customizable food options. In 2022, Everstone Group acquired the master franchise rights for opening stores in India, Sri Lanka, Bangladesh, and Nepal. Under the umbrella of Ever Sub India Private Limited, the first store was opened on June 3, 2022. This marked a new chapter in Subway India\'s growth story, driven by a renewed focus on quality, innovation, and customer satisfaction. Today, Subway India boasts 827 stores, with a substantial number operated directly by the company. This blend of company-operated and franchise stores ensures a consistent customer experience while fostering local entrepreneurship. Subway India\'s growth is driven by its commitment to offering craveable and fresh products that cater to the diverse tastes of Indian consumers. This dedication to freshness and customization has made it a preferred choice. The brand\'s steady expansion, with a focus on quality, innovation, and customer satisfaction, highlights its strong foundation and adaptability to market needs, ensuring its continued success and integral presence in the Indian food landscape. Supporting this growth is a dedicated team of over 4,500 sandwich artists who work hard to ensure every customer enjoys a delightful experience. Their commitment to excellence is a key driver in making Subway a trusted and beloved brand across India.

subway.in

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About Ankur Mehta

Experience

Deputy General Manager

Education

Mayur Public School

Dyal Singh

Skills

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