Ankur Manocha
Engineering Manager - Salesforce @ Shell | Delivering Complex Business Solutions & Onboarding Agentforce
- Role
- Engineering Manager- Salesforce & Crm Platforms at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankur Manocha
With over eight years of experience, I lead the Software Engineering team at Shell as a Manager, focusing on delivering impactful business solutions through Salesforce platforms. My role includes guiding enterprise architecture and product delivery strategies, mentoring engineers, and embedding agile practices to enhance delivery quality and speed. My expertise spans Salesforce Service, Sales, Data, Experience, and Marketing Clouds, with a strong emphasis on supporting AI investments, digital transformation, and market divestments. I am committed to fostering high-performing teams and helping organizations achieve their strategic goals through technology-driven solutions.
Experience
Engineering Manager- Salesforce & Crm Platforms
Mar 2023 — Present · Bengaluru, IN
Technology leader with experience across Shell Downstream (Fleets, Commercial) and Global Functions (HR, Customer Operations), delivering complex business solutions on Salesforce Service, Sales, Data, Experience, and Marketing Clouds. Consistently delivered business value QoQ, supporting the organization through AI investments, digital transformation, and market divestments.Led enterprise architecture and product delivery, guiding decisions on Best‑of‑Breed vs. Best‑of‑Suite strategies aligned to Shell’s operating model. Mentored engineers, resolved complex performance and scalability issues, and embedded agile practices to improve delivery quality and speed. Recruited and developed high‑performing teams while overseeing roadmap, milestones, and resource planning.Currently driving digital strategy for Customer Operations, leveraging Salesforce Agentforce
Education
RIMT-IET
Bachelor in Technology, Electronics & Communication Engineering
2007 — 2011
Annamalai University
Post Graduate in Business Administration, Business Administration and Management, General
2018 — 2019
Skills
- Tomcat
- Apex Data Loader
- Java
- Sql
- Soql
- Visualforce Pages
- Rest
- Unix
- Apex Programming
- Soap
- Sso
- Salesforce.com
- Core Java
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.