Ankur Kumar

Experience

1. Shift Incharge

   Instakartservices Private Limited

   Aug 2024 — Present · Delhi, IN

   Handle last mile & first mile & return mile process of Delhi.Handle last mile process ofResponsible for In warding and dispatching the shipments within SLA.Responsible to maintain final data on a daily basis for all first mile and last mile processes in Google sheets.Responsible for managing all expenses of HUB reduces the costing and increases the per manpower productivity.Sharing the final EOD report and productivity on a daily basis. Responsible for the handling Main Cash and End control• Responsible for the maintaining Credit Customer & Remittance Customer• Reconciliation the all-banking amount with credited bank a/c• Cash collection from Delivery Executive• Manage last Mile Operation• Execute Operational plans as per the Route Planning• Delivery Executive Aliment• Roster Planning• Communication With stakeholders• Leading and supervising LM Team• Crossing and Goods in time• Ensure Dispatch of vehicle on time• Reconciliation of goods• Return Segregation• Performance Reports• Follow-up with DA for Deliveries and customer Queries• Taking Responsibility of Dispatch and as well as trip reconciliation• Actively worked on Hub metrics to improve overall Hub performance.• Tracing after welfare of Delivery executive• Trip level tracking• Quality Check for the material received from FC.• Managing Hub Inventory• Conduction daily audits for RTO materials