Ankur Kshatriya
Reservations Agent @Nordic Holding W.L.L
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WORK HISTORY
Reservations Agent @Nordic Holding W.L.L
Capital Governorate, BH
Manage incoming reservations via phone, email, and online channels to maximize occupancy and revenue.• Resolved guest complaints and special requests with professionalism to ensure a positive guest experience.• Generate daily, weekly, and monthly reports on room occupancy, revenue, and booking trends to support revenue management decisions.
EDUCATION
Vistula University
Master's degree, Hospitality and Tourism
ITM Group of Institutions
Bachelor's degree, Hospitality Studies
ABOUT ANKUR KSHATRIYA
I specialize in building and managing supplier partnerships within the hospitality and…
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