Ankur Kaushik
--Process Associate
- Role
- Dispute Analyst at Genpact
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
Experience
Dispute Analyst
Oct 2024 — Present · Gurugram, IN
A Dispute Analyst investigates and resolves disputes related to financial transactions, billing, or contractual agreements. Key responsibilities include reviewing claims like chargebacks, analyzing documentation, communicating with customers and financial institutions, and making decisions based on company policies and regulations. This role requires strong analytical, communication, and problem-solving skills. Core responsibilitiesInvestigate disputes: Analyze disputed transactions, such as credit card chargebacks, fraud claims, and billing errors, to determine the cause.
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Engineering - BE
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