Ankur Karol

Director – Global Quality @ Sutherland | 25+ Years in Delivery Operations, CX Transformation, Risk & Compliance in Healthcare, Banking and Trust & Safety | Lean Six Sigma Master Black Belt

Role
Director at Sutherland
Location
Delhi, DL, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Ankur Karol

Accomplished business leader with 28 years of experience driving transformation, quality…

Experience

  1. Director

    Sutherland

    Jul 2024 — Present · Hyderabad, IN

Education

  • Indira Gandhi National Open University

    Bachelor of Arts - BA, Tourism

  • Institute of Hotel Management Catering & Nutrition (IHM), Pusa

    BHM, Hotel/Motel Administration/Management

    1995 — 1998

Skills

  • Transition Management
  • Team Leadership
  • Management Information Systems (Mis)
  • People Management
  • Customer Service
  • Performance Management
  • Crm
  • Bpo
  • Process Improvement
  • Business Strategy
  • Call Centers
  • Business Development
  • Operations Management
  • Vendor Management
  • Mis
  • Employee Engagement
  • Quality Managemnt, Operations Management, Risk & Compliance Andcustomr Relations Management
  • Management
  • Business Process Improvement
  • Change Management
  • Project Management
  • Relationship Management
  • Outsourcing
  • Customer Relationship Management (Crm)
  • Service Delivery
  • Business Analysis
  • Business Process Outsourcing (Bpo)
  • Team Management
  • Training Delivery
  • Six Sigma
  • Leadership

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Ankur Karol — Director at Sutherland in Delhi, DL, IN | Unifers