Ankur Jani
Consultant L2 @ Mastek | Customer Success, IT Services
- Role
- Consultant L2 at Evosys
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Ankur Jani
Project Manager and Customer Success leader with 14+ years of experience in IT delivery…
Experience
Consultant L2
Sep 2021 — Present · Ahmedabad, IN
Education
Gujarat University
Bachelor's degree
Skills
- Strategic Planning
- IT Troubleshooting
- IT Procurement
- Customer Retention
- Service Delivery
- Customer Service
- Technical Support
- IT Services
- Business Analysis
- Client Support
- Vendor Management
- Customer Acquisition
- Team Management
- IT Service Delivery
- Software Support
- Strategic Technology Planning
- Business Development
- Client Satisfaction
- Client Management
- Customer Satisfaction
- Market Research
- Market Analysis
- Outsourcing
- New Account Management
- Data Analysis
- Contact Centers
- Client Services
- Leadership
- Service Excellence
- Software Solutions
- Troubleshooting
- Business Process Outsourcing (Bpo)
- IT Support
- Customer Relationship Management (Crm)
- Business Process Development
- Isp Support
- IT Service Management
- Client Relations
- Analysis
- Account Management
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