Ankur Gupta

About Ankur Gupta

Lead architecture and delivery for large-scale hotel supply, pricing, search, and booking platforms, managing 15+ engineering teams with 2 direct reports and driving cross-org technical strategy, scalability, and execution.• Introduced dynamic supplier prioritisation and occupancy-aware smart caching, replacing full supplier fan-out with context-based selective invocation — reduced supplier QPS by 80%, lowered infrastructure cost by 40%, and improved response latency while preserving price competitiveness.• Spearheaded development of an AI-powered incident intelligence platform combining vector search, LLM orchestration, and an MCP gateway enabling developers to query microservices and logs using natural language; auto-generated resolution knowledge base closes ~30% of incidents at intake and routes remaining issues to correct services, reducing incident turnaround time to <2 days and improving developer productivity by ~50%.• Driving next-generation autonomous debugging capabilities through indexed code intelligence and automated service diagnostics to further reduce manual intervention and operational overhead.• Designed advanced availability optimisation logic including passenger split handling and long-stay decomposition, reducing complex-search sold-outs by 30% and converting previously unserviceable demand into bookable inventory, directly improving supply utilisation and booking conversion.•Delivered ₹30Cr+ incremental revenue by leading a data-driven BNPL risk and rebooking strategy that dynamically controlled cancellation exposure, improved booking materialisation, and maximised yield through intelligent incentive timing and predictive decisioning

Experience

1. Senior Principal Software Engineer

   MakeMyTrip

   Jan 2025 — Present · IN

   Managing 13+ engineering teams with 3 direct reports and driving cross-org technical strategy, scalability, and execution.

Education

• Motilal Nehru National Institute Of Technology

  Master of Technology (M.Tech.), Computer Science

  2011 — 2013

• Technocrats Institute of Technology, Anand Nagar Near Hathaikheda Dam, P.B. No. 24, Post Piplani, B.H.E.L, Bhopal -462021

  Bachelor’s Degree, Computer Science

  2007 — 2011

Skills

• Algorithms
• Java
• Powerpoint
• Microsoft Excel
• Sql
• Hibernate
• Javascript
• Html
• C++
• Eclipse
• English
• Microsoft Word
• Mysql
• Team Management
• Microsoft Sql Server
• Spring Framework
• Portlet Development
• C
• Programming
• Microsoft Office
• Sales