Ankur Agarwala

About Ankur Agarwala

Professional with over 9 years of experience as a Project Manager and Business Analyst…

Experience

1. Senior Manager

   Standard Chartered

   Feb 2022 — Present · Bengaluru, IN

   Enterprise Risk Management (Country Risk Maps):• Gathered and analysed business requirements to define system specifications for new projects,enhancements, and issue resolution.• Authored detailed business and technical documentation, including functional specs and audit-compliant records.• Managed end-to-end issue lifecycle — from escalation and root cause identification to remediation and resolution.• Collaborated with development teams to ensure accurate implementation of specifications across the SDLC.• Tracked project and sprint progress using JIRA; ensured timely updates and transparency across stakeholders.• Served as the single point of contact for process improvements, audit trail management, and budget planning.• Provided training to Risk framework Owners (RFOs) on system functionality and usage across regions.Risk Country Target Operating Model: • Design and deliver a sustainable Risk country TOM, realignment of 2LoD R&R, eliminating low value risk management activities, optimizing onshore resources to focus on policy, standards and independent challenge on 1st line risk management activities and regulatory requirements.• Developed RACIs for Risk PRTs• Collation and compilation of diverse reports and scope them for migration to GBS• Prepared Service Catalogue for Managed Services• Country Operations Model: Delivered client-focused, end-to-end non-financial risk management that is transparent and proportionate, avoids duplication and is managed by those closest to the risk. Collaborated with cross-functional teams including executive leadership & diverse business units to achieve strategic objectives & deliverables. Performed gap analysis of teams & operations to determine corrective actions for process streamlining.