Ankur Adhikari
Program Manager I, Payments-Offline Store Business at Amazon India | Six-Sigma Green Belt
- Role
- Program Manager - Payments in at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankur Adhikari
As a Program Manager @ Amazon, my role involves onto - Driving cross-functional…
Experience
Program Manager - Payments in
Sep 2025 — Present
Driving end-to-end program management for Amazon Pay QR devices, ensuring operational excellence, compliance, and data-driven decision-making-Communicating business requirements into detailed technical specifications in collaboration with SDE, SDMs and Solutions architects-Led large-scale deployment and lifecycle management of Amazon Pay QR devices across merchant locations pan-India-Ensured 100% compliance with RBI/NPCI regulations and internal audit standards through process governance and partner coordination-Streamlined vendor operations from sourcing and onboarding to installation, maintenance, and reconciliation tracking-Designed SOPs and monitored program performance dashboards using BI and SQL tools to drive actionable insights-Identified and resolved bottlenecks across merchant activation and transaction success metrics through data-driven root cause analysis-Partnered cross-functionally with Product, Tech, Risk, and Finance teams to enable scalable and compliant fintech operations-Delivered process automation and reporting frameworks that improved operational efficiency and reduced turnaround time-Identify dependencies, manage risks, and ensure scalable and secure system designs-Support architectural reviews and drive design discussions for new fintech features or integrations (e.g, UPI stack, QR APIs).
Education
Jain (Deemed-to-be University)
Master of Business Administration - MBA, Marketing and Finance
DAV Centenary Public School - India
Commerce, Economics
Jain (Deemed-to-be University)
Bachelor of Commerce - BCom, Accounting and Finance
2020 — 2023
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