Ankkit Sharrma
Operations Manager @ Genpact | Operations Administration, CRM, People Management
- Role
- Operations Manager at Genpact
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Ankkit Sharrma
With a robust background in operations administration and a sharp focus on client servicing, my role at Genpact has honed my expertise in optimizing Order to Cash (OTC) processes. My tenure at American Express as Lead Client Servicing Analyst solidified my command in CRM, particularly within the UK market. At the core of my professional journey lies a dedication to enhancing customer relationships and operational efficiency. The transition from American Express to Genpact has been a testament to our team\'s ability to drive significant improvements in client servicing, thanks to a collaborative approach and a deep understanding of customer needs.
Experience
Operations Manager
Oct 2023 — Present · New Delhi, IN
OTC ~ Order to Cash
Education
Delhi University
Bachelor of Arts - BA
Annamalai University
Postgraduate Diploma in Banking and Insurance
2019 — 2020
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