Ankit Pandey
Field & Operations Manager @Zomato | Process Optimization | Logistics & Team Leadership | Data-Driven Decision Making
- Role
- Field & Operation Manager at Zomato
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ankit Pandey
Results-driven Supply Chain & Logistics Operations professional with 2+ years of…
Experience
Field & Operation Manager
Mar 2025 — Present · Hyderabad, IN
Spearheaded day-to-day field operations, ensuring seamless last-mile delivery, order accuracy, and customer satisfaction across designated zones.Led a team of delivery partners, field executives, and operational staff to drive performance, compliance, and efficiency metrics.Monitored and optimized hyperlocal logistics operations using real-time analytics and route optimization tools.Collaborated cross-functionally with restaurant partners, logistics vendors, and internal departments to enhance service delivery and on-ground execution.Reduced operational bottlenecks by implementing data-driven process improvements and location-specific SOPs.Maintained high compliance standards with safety, hygiene, and service protocols as per Zomato guidelines.Handled hiring, training, and performance evaluation of ground staff and delivery partners.Managed inventory and ensured proper deployment of delivery resources during peak hours and festivals.Conducted regular audits, field visits, and feedback sessions to maintain service excellence and partner relationships.Successfully scaled onboarding and activation of new restaurants and delivery partners in high-demand geographies.
Education
Jawaharlal Nehru Technological University Hyderabad (JNTUH)
B.TECH
2019 — 2023
Narayana Junior College , Nallakunta
INTERMEDIATE
2017 — 2019
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