Ankit Nautiyal
Engineering Manager at PhonePe
- Role
- Engineering Manager at PhonePe
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankit Nautiyal
Engineering Manager with 13+ years of experience building and scaling distributed, high-throughput systems across fintech and logistics domains. Currently leading the Discovery & Engagement charter at PhonePe, driving multi-billion scale communication, recommendation, and measurement platforms that power contextual user experiences. Having worked across both product-based platform development (large-scale systems at PhonePe) and project-based engineering delivery (multi-geography client deployments at Optym), I bring a unique perspective on building for scalability and reliability. I combine deep technical understanding with strong leadership and organizational acumen to deliver measurable business impact and foster engineering excellence.Current Impact at PhonePe:* Massive Scale: Built systems handling 3B+ daily communications across multiple channels (PN, SMS, email, WhatsApp, in-app placements) and 1.5B+ daily recommendation requests.* Scope: Leading 20+ member team across three major platforms — Communication, Recommendation, and Tracking & Measurement.* Mission: Powering intelligent user discovery and engagement through personalization, contextual nudging, and multi-channel orchestration at population scale.Open to connecting with engineering leaders solving complex problems at scale.
Experience
Engineering Manager
Jan 2023 — Present · Bengaluru, IN
Leading multi-pod organization for Discovery & Enagagement charter at PhonePe, driving end-to-end delivery of discovery platforms powering all user-facing engagement at PhonePe-> Overseeing communication and recommendation systems processing 10B+ daily events, ensuring 99.99% uptime and sub-200ms response latency-> Launched the Recommendation Platform pod, scaling from inception to handling 1.5B+ daily requests within a year-> Conceptualized and launched the Tracking & Measurement Platform to enable experimentation, attribution, and real-time insights across Offers, Ads, and CRM, established data-driven feedback loops improving campaign effectiveness-> Partnered with Product, Ops, and Data Science teams to optimize trigger-based and personalized campaigns, improving communication precision and reducing user fatigue-> Defined and implemented Engineering Excellence framework - standardizing on-call, RCA, and observability practices across pods, improving MTTD by 40%-> Mentored engineers, implemented quarterly OKRs and review mechanisms, and streamlined delivery cadence across pods.
Education
Kendriya Vidyalaya Gole Market, New Delhi
High School
Indian Institute of Technology (Indian School of Mines), Dhanbad
B.Tech, Computer Science & Engineering
2008 — 2012
Skills
- Sql
- Asp.net
- C++
- Html
- C#
- Java
- Windows
- Data Structures
- Pl/Sql
- Javascript
- Vb.net
- C
- Programming
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