Ankit Mishra

About Ankit Mishra

Most organisations have a transformation agenda. Few have someone who can own it end-to-end — from strategy to delivery to measurable outcomes. That\'s what I do. Over 13 years, I\'ve helped global enterprises across CX, BFSI, healthcare, and manufacturing rethink how they operate — through AI, intelligent automation, smarter processes, and disciplined project management. What I bring: Digital Transformation — Automation roadmaps, operating model redesign, and change enablement across complex, multi-geo environments AI & RPA — Enterprise AI platform delivery, Robotic Process Automation & RPA CoE setup, GenAI integration, and AI-led process optimisation Process Mining & BPMN — Process discovery and conformance analysis via Process Mining/Process Intelligence tool, BPMN workflow redesign, and Digital Twin modelling Project Management — PRINCE2 (Foundation & Practitioner), Scrum Master (CSM), Six Sigma Green Belt — structured delivery with agile thinking I\'ve delivered results at multiple organizations operating within matrix structure and across highly regulated industries. I know how to navigate stakeholders, compliance, and complexity — and come out with something that actually works.

Experience

1. Techno Functional Consultant

   Wipro

   Nov 2023 — Present · Bengaluru, IN

   Lead AI, RPA, and Process Mining–driven transformation programs for global clients, improving operational efficiency and ROI.Conduct end-to-end process discovery and gap analysis using BPMN before defining automation and AI roadmaps.Drive Process Mining initiatives (e.g, SkanAI) to identify bottlenecks, compliance gaps, and optimization opportunities.

Education

• Indian Institute of Management, Indore

  Executive MBA, Digital Transformation

• Christ University, Bangalore

  MBA, LEAN OPERATION AND SYSTEMS

• Sikkim Manipal Institute of Technology

  B.Tech., Electronics and Communication Engineering

• Uttar Pradesh Sainik School, Lucknow

  PCMB