Ankit Kapoor

About Ankit Kapoor

Transformation is not an option; it\'s a necessity in today\'s rapidly evolving business landscape. Embrace change, innovate relentlessly, and lead with courage.\"- Satya NadellaDrawing inspiration from Satya Nadella\'s wisdom, I bring over 22 years of dynamic experience in spearheading business excellence, risk management, and transformative initiatives across the Banking, Financial Services, and Insurance (BFSI) as well as the manufacturing sectors. My journey is defined by a rock-solid understanding of the intricate business and customer lifecycle, particularly in Commercial Banking, Global Markets Operations/Trade Settlement, and Consumer and Small Business Banking domains.A significant milestone in my career was partnering in the implementation of the Risk and Controls Self-Assessment (RCSA) program. Leveraging the data generated through this program, I developed a transformative framework that has potential to transform business\' landscape.I\'ve demonstrated a strong capability to build global teams from scratch, driving engagements that led to a simplified operating model, improved global load balancing, and fostered an enhanced innovation culture. Additionally, I\'ve developed teams proficient in process re-engineering and digital transformation, leveraging technologies such as Robotic Process Automation (RPA), Document Extraction, and Artificial Intelligence/Machine Learning (AI/ML).My approach to leadership revolves around investing in relationships with various stakeholder groups, including operations, technology, finance, HR, and beyond, to consistently bring value to the business and end customers. Moreover, I have a track record of successfully driving and managing business-level annual efficiency targets across different geographies, including the US, India, and the Philippines. Furthermore, I have experience playing global product owner roles and leading end-to-end aspects of Human Capital Management, including hiring, on-boarding, performance management, and succession planning.Let\'s collaborate to drive innovation and excellence. Reachable at s••••••••@gmail.com

Experience

1. Executive Director Head Cl Operational Excellence, Process Engineering and Transformation at i & P

   Wells Fargo

   Apr 2022 — Present · Hyderabad, IN

   Established excellent partnerships across lines of businesses and stakeholders across 7 CL LOBs* Mobilized double digit team ramp-up across 4 locations* Generated Multi Million in impact by reducing risk, revenue generation, cost avoidance and expense reduction (FY’23)* Partnered with global leaders in launch of new signature card leading to revenue increase.*Pioneered CRAFT (Control and Risk Assessment Framework for Transformation) for RCSA data analysis. Facilitated cross-functional partnership for improved control effectiveness and automation.

Education

• Wilsonia College

  I.C.S.E

  1990 — 1995

• Great Lakes Institute of Management

  PGPM, MBA, Operations and Marketing

  2007 — 2008

• American Society for Quality

  Certified Six Sigma Black Belt

  2014 — 2014

• PMI, USA

  PMP, Project Management

  2010 — 2011

• Shivaji University

  B.E., Production Engineering

  1998 — 2002

• Great Lakes Institute of Management

  PGP AIML , Artificial Intelligence

  2018 — 2019

• Wilsonia College

  I.S.C, Science

  1995 — 1997

Skills

• Business Process Improvement
• Continuous Improvement
• Business Analysis
• Gap Analysis
• Project Management
• Six Sigma
• Leadership
• Management
• Strategy
• Team Management
• Change Management
• Vendor Management
• Business Process
• Project Planning
• Process Improvement
• Requirements Analysis
• Manufacturing