Ankit Kamal

Product Design Manager, User Experience Design @Bell

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2018 — Present

Product Design Manager, User Experience Design @Bell

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CA

eSIM Activations on Web and Mobile Apps: Redesigned the end-to-end Prepaid and Postpaid BYOD (Bring Your Own Device) and New Device flows to support eSIM activations on Web, iOS and Android.Hardware Upgrade on Web and Mobile Apps: Identified gaps in the existing HUG (Hardware Upgrade) flows and designed a seamless way of upgrading to eSIM enabled devices. Self-Serve Device and SIM Transfer on Web: Led the design of 2 iterative versions of the SIM and Device Transfer flows on Web by closely collaborating with Product Managers, UX Designers, Business Analysts, and Front-End Developers.Push-To-Talk Mobile App for rugged devices in heavy-duty industries and Web Dispatch Console for supervisors: Push-to-talk (PTT) makes it simple to connect with your team anywhere, anytime. No need to set up a conference call or dial a number: just push a button and talk, one-on-one/many. Significantly improved the functionality of the App by redefining UI guidelines, creating online tutorials in HTML/CSS and designed the introduction of multimedia messages, voice messages and user location within the app.Microsoft Surface/Consumer IoT self-activation Web portal: Bell Connected things include a variety of great devices like Smartwatches, Trackers and Connected home/car. This portal allows users to activate their Connected thing (Physical SIM or eSIM) and MS Surface laptops. Designed the user flows, wire-frames and mock-ups for responsive web sheets and guided the IT Customer Experience team during development.Apple and Samsung smartwatch activations on the Bell network: Design lead for building Bell and Virgin web sheets for the following features on Apple and Samsung smartwatches - cellular plan activation, Number Share and Wi-Fi calling.Lucky Mobile Wi-Fi Calling App for iOS and Android: Design lead for the app and managed the development using agile-scrum methodology.FIbe TV Mobile App Widget: Produced images and vector graphics for the app (3 million viewers).

EDUCATION

2007 — 2011

Pune Institute of Computer Technology

Bachelor of Engineering (B.E.), Computer Science

2012 — 2014

University of Waterloo

Master's degree, Human Computer Interaction

SKILLS

AlgorithmsBalsamiqMachine LearningVisual BasicSqlAdobe PhotoshopCore JavaTechnical WritingHtmlAdobe IllustratorIbm Rational ToolsJavascriptHtml 5Public SpeakingUnix Shell ScriptingJavaDesign PatternsCascading Style Sheets (Css)C++ LanguagePerlShell ScriptingCGitProblem SolvingData StructuresSparx Enterprise ArchitectOopHuman Computer InteractionSubversionSoftware EngineeringNetworkingJqueryAndroid DevelopmentAxureInvisionSketchBashEclipsePythonBootstrap

ABOUT ANKIT KAMAL

What makes me jump out of bed in the morning- To design a digital experience that makes someone smile. With 8+ years experience in user experience design, I have a proven passion for developing innovative design solutions for consumers, leveraging the latest technology. Launched over 10+ products with measurable outcomes on both responsive web and mobile Apps (iOS and Android) for industries across B2C & B2B. I am adept at leading cross-functional teams of product managers, engineers, designers, business analysts, and firmly believe deep empathy & user understanding are the foundations of a great product.I derive pure pleasure out of understanding users, analyzing task flows and creating useful and aesthetically pleasing prototypes/wire frames while also keeping in mind the functionality at its core. I also enjoy improving existing interfaces to make them more intuitive and efficient.UX Design Tools: Proficient in Figma, Sketch, Axure RP, Balsamiq, Invision, Miro, Adobe Photoshop/XD, HTML/CSS/JS.

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Ankit Kamal — Product Design Manager, User Experience Design at Bell in Toronto, ON, CA | Unifers