Ankitha Rebecca Joseph
Customer Success at Unbxd
- Role
- Customer Success Manager at Netcore Unbxd
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Mar 2023 — Present
Work with a diverse range of eCommerce platforms, applying expertise in search performance and site optimization to drive improved site performance- Deliver tailored training and support to educate customers on updates and action plans- Assess customer risks and proactively address issues to minimize dissatisfaction, reduce churn, and drive retention- Work with internal teams, such as sales, engineering, QA, analytics, and support to improve the customer experience and streamline processes
Education
Christ University, Bangalore
Master of Arts - MA, Communication and Media Studies
2018 — 2020
St. Xavier's College - Mapusa
Bachelor’s Degree, Mass Communication/Media Studies
2013 — 2016
Skills
- Microsoft Office
- Sales
- Customer Service
- Photoshop
- Public Speaking
- Corel Draw
- Microsoft Word
- Microsoft Excel
- Leadership
- Social Media
- Research
- Project Management
- Marketing Communications
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