Ankit Gupta

About Ankit Gupta

14+ years of experience and an eye for detail providing actionable insights and building processes to solve business problems across sales, marketing, finance, and product. Played vital roles in high-growth Ecommerce and EdTech companies. Worked closely with founding and core teams to guide business and consumer experience strategies. Awarded as Top 50 Best minds in Indian Analytics Ecosystem.

Experience

1. Associate Director of Data Strategy for Agentic Cx

   Netomi

   Apr 2023 — Present

   At Netomi, we are on a mission to empower the highest quality customer experiences with brand-safe AI that enables brand and customer love. Our work helps the world’s largest and most trusted brands in wide-ranging sectors (e-Commerce, Entertainment, FinTech, Travel & Hospitality, and more) by enabling AI-powered automation, leveraging best-in-class tech to increase operational efficiency, generate revenue, and reduce costs. Our Sanctioned Generative AI is revolutionizing how companies anticipate, understand, and fulfill customer needs at scale.Key Responsibilities:Strategic Leadership: Develop and execute the data and analytics strategy to support Netomi’s mission and enhance our AI capabilities.Data Management: Oversee the collection, storage, and governance of data to ensure accuracy, security, and accessibility.Advanced Analytics: Lead the design and implementation of advanced analytics models to derive actionable insights and predict customer behavior.AI Optimization: Collaborate with the AI and product development teams to refine our chatbot algorithms and improve performance through data-driven insights.Performance Measurement: Establish key performance indicators (KPIs) and metrics to evaluate the effectiveness of our AI solutions and identify areas for improvement.Team Leadership: Build and mentor a high-performing data and analytics team, fostering a culture of innovation and continuous learning.Collaboration: Work closely with cross-functional teams including engineering, marketing, and customer success to ensure data initiatives align with business objectives.

Education

• Dhirubhai Ambani University

  Engineer’s Degree, ICT

  2006 — 2010

• Indian School of Business

  Advanced Management Programme in Business Analytics, Business Analytics

  2016 — 2017

Skills

• Financial Reporting and Analysis
• Databases
• Business Analytics
• Pentaho
• Big Data Analytics
• Sas/Sql
• Reporting & Analysis
• Sas
• Analytics
• C
• Programming
• Analysis
• Predictive Analytics
• Data Science
• Slq
• Cpg and Retail
• E-Commerce
• Algorithms
• Visual Basic for Applications (Vba)
• Oracle
• Data Mining
• Sas 9.2
• Ecommerce
• Spark
• Sql
• Sas Programming
• Xml
• Omniture
• Team Management
• Vba
• Sas Macro
• Pl/Sql
• Business Intelligence
• Credit Cards