Ankita Singh
0→1 Builder | Consumer Tech • Banking • AI | Ex-McKinsey | IIT Roorkee • IIM Calcutta
- Role
- Functional Head - Conversational Ai at IDFC FIRST Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ankita Singh
I build businesses from zero and I’ve done it across industries.I started my career as a consistent top performer at McKinsey, working across automotive, logistics, pharma and consumer products across India and Japan, partnering closely with CEOs, CTOs and business leaders to drive growth and transformation.At Meesho, I joined the CEO’s office to shape the company’s 10x growth strategy, identifying the big bets that became Meesho’s next major charters. I then went on to build one of those bets myself: taking Live Commerce from 10 orders a day to setting up the entire ops engine, acquiring and training sellers, and building the team from scratch.Most recently, I’ve been at the forefront of AI in financial services — leading Conversational AI at IDFC First Bank, building AI-native customer experiences at scale in one of India’s fastest-growing banks.My sweet spot is the messy, ambiguous 0→1 phase — where the playbook doesn’t exist and you have to build it.
Experience
Functional Head - Conversational Ai
Aug 2025 — Present · Mumbai, IN
Education
Indian Institute of Management, Calcutta
PGDM, Business Administration and Management, General
2015 — 2017
IIT Roorkee
Bachelor of Technology - BTech, Civil Engineering
2009 — 2013
Skills
- Business Analysis
- Business Analytics
- Microsoft Office
- Economics
- Management
- Management Consulting
- Project Management
- Pharmaceutical Industry
- Go-to-Market Strategy
- Business Strategy
- Statistics
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