Ankita Sharma

About Ankita Sharma

As a Senior Salesforce Analyst at Integra LifeSciences, I leverage my 9+ years of progressive experience and expertise in Salesforce products to generate and implement client-specific solutions for complex business models. I hold 5 Salesforce certifications, which demonstrate my proficiency and knowledge in Salesforce administration and development. In my previous roles at Salesforce, I led cross-functional discussions with R&D/Product teams, Business Intelligence, and Sales Ops teams to help resolve customer issues. I also proposed and implemented a new automation using an RPA bot that improved the daily data validation process. I have a methodical understanding of enterprise software development and infrastructure processes, and I use agile methodologies to adapt to dynamic environments. I am a quick learner, a flexible and motivated team player, and a mentor to new hires. I have excellent communication, presentation, interpersonal, and leadership skills. My mission is to drive CRM and analytics solutions that enhance customer satisfaction and business performance.

Experience

1. Senior Salesforce Analyst

   Integra LifeSciences

   Sep 2021 — Present

   Work with Business users to understand their Data visualization requirements & propose solutions which suits best- Work with the Business intelligence team to support the Data Integration & transformation through Jitterbit- Also became an integral part of the project for Data migration from EDW to Azure cloud- Worked on Automations for Daily data validation by introducing RPA bot- Proactively Identify need & help customers for implementation involving Recipes, Dataflowsfor new implementations & enhancements as well- Build & maintain Dashboards, lenses customized for each Business Unit & Region - Analyze efficacy of existing assets & perform regular Data Validations & Cleanup.

Education

• Rajasthan Technical University, Kota

  B.Tech - Computer Science

  2009 — 2013