Ankita Raj

About Ankita Raj

Core Cloud Specialist with 4+ years of experience in cloud orchestration and network operations, working across 5G, 4G, and 2G technologies. Hands-on expertise in managing and troubleshooting telecom networks using tools like Polystar, CNOM, ENM (Ericsson Network Manager), and ENIQ. Proficient in handling FCAPS (Fault, Configuration, Accounting, Performance, and Security) operations, performing software upgrades, and resolving complex customer tickets in both production and lab environments.Skilled in virtualizing network functions (VNFs) and automation on OpenStack cloud using Linux platforms, with strong experience as a Linux System Administrator. Technically sound in cloud-native technologies including Docker, Kubernetes, and Python scripting, focusing on automation and enhancing operational efficiency.Passionate innovator with a strong interest in real-world problem-solving—developed a Smart Agriculture platform and actively engages in innovation challenges. Committed to continuous learning in cloud computing, telecom networks, and automation. I bring a positive, adaptable mindset, take ownership of my work, and aim to contribute meaningfully to team success. Reliable, focused, and driven to grow while helping the organization achieve its goals.

Experience

1. Technical Support Specialist

   IBM

   Feb 2026 — Present

Education

• Kalinga Institute of Industrial Technology, Bhubaneswar

  Bachelor's degree, EEE

  2017 — 2021

• KIIT - Kalinga Institute of Industrial Technology

  BTECH, Electronics and electrical engineering

  2017 — 2021

• KIIT - Kalinga Institute of Industrial Technology

  Bachelor of Technology - BTech, Electrical and Electronics Engineering

  2017 — 2021