Ankita B.
Assistant Manager @Access Self Storage
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WORK HISTORY
Assistant Manager @Access Self Storage
London, GB
Managed all paperwork for the audit process • Managed the store in absence of manager• Dealt with all customer issues/complaints and staff issues and production of rotas• Liaised with customers and development department for the building of new offices in the store. • Completed quarterly audits on the store. • Managed the student campaign two years running, liaised with removal stakeholders regarding pick up and drop off service. • Managed the budget with regard to deals and payment for other removal stakeholders.
EDUCATION
Army Public School (APS)
High School, Pre-Medicine/Pre-Medical Studies
Shoolini University
Bachelor's degree, Biotechnology
University of Hertfordshire
Master's international business, International Business
ABOUT ANKITA B.
Operations professional with 5+ years of experience driving operational performance, KPI optimisation, and process improvement across service and retail environments.In my current role, I lead branch-level operations including P&L reporting, KPI performance monitoring, compliance management, and team leadership. By improving KPI visibility and coaching the team, I helped increase conversion performance to 44% compared to a 25% company benchmark, while maintaining 90%+ compliance audit scores.I focus on building clear operational systems that improve performance, accountability, and team productivity.Key areas of expertise include:• Operations Management• KPI & Performance Optimisation• P&L Reporting• Compliance & Risk Management• Process Improvement• Team LeadershipCurrently exploring Operations Manager / Senior Operations roles where operational structure and performance visibility support business growth.• Compliance & Risk Management• Process Improvement• Team Leadership & DevelopmentI’m currently exploring Operations Manager / Senior Operations opportunities, particularly within organisations where operational efficiency and performance visibility are key drivers of growth.• Workforce planning & accountability frameworks• Process improvement for scalable growthI’m now seeking to contribute at Operations Manager or Head of Operations level within a scaling organisation where structure, visibility, and performance discipline drive competitive advantage.Confident. Data-driven. Growth mindset. No assistant energy. Only leadership energy.
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