Ankita Sharma

Service Delivery Manager

Role: Support Delivery Manager at Akamai Technologies
Location: Bilaspur, HP, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Ankita Sharma

Support Delivery Manager at Akamai Technologies driving end-to-end service excellence…

Experience

Support Delivery Manager
Akamai Technologies
Mar 2023 — Present · Bengaluru, IN
Fintech customers - Escalation Handling - Customer Success - Service improvement Plan - Salesforce - Security - web delivery -Customer Strategy

Education

Baddi University of Emerging Sciences and Technology, Budha (Makhnumajra), Solan
Bachelor of Engineering (BEng), Electronics and Communication engineering
2012 — 2016

Skills

Microsoft Office
Microsoft Excel
Management
Incident Management

Contact information

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Work email
•••••@akamai.com
Personal email
•••••@•••••.com
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Current company

Akamai Technologies

Technology, Information and Internet · 11K employees · Cambridge, Massachusetts, United States

At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog

akamai.com

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About Ankita Sharma

Experience

Support Delivery Manager

Education

Baddi University of Emerging Sciences and Technology, Budha (Makhnumajra), Solan

Skills

Find verified contacts for anyone on LinkedIn