Ankita Sharma
Manager, Customer Success @Maropost
Signup · Get unlimited contacts
WORK HISTORY
Manager, Customer Success @Maropost
Toronto, ON, CA
EDUCATION
MVM COLLEGE OF COMMERCE AND SCIENCE
High School Diploma
Welingkar Institute of Management
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
University of Mumbai
Graduate, BSC (Information Technology)
SKILLS
ABOUT ANKITA SHARMA
Software as a service (SAAS)/ FintechCustomer Advocacy and customer successproject implementation & User onboardingProduct Adoption & TrainingBest practices & BenchmarkingStrategic Account Management PlanningCross sell and upsell Renewals and client retentionMonthly/ Quarterly Business reviewsCross functional collaborationC-level stakeholder managementData Analysis and account healthMarketing planningNPS (Net Promoter Score)Customer Success KPIs Excellent communication skills CRM software – Zoho, S4, Zendesk, HubSpotMicrosoft office, Excel, google workspace, SQL
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.