Ankita Sarkar
Customer Support Specialist ||2 Years of Experience in Delivering Exceptional Service ||Ex -Tech Mahindra || Ex-Cashify|| Blinkit
- Role
- Customer Support Executive at Startek
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Ankita Sarkar
As a dedicated Customer Support Specialist with 2 years of experience in delivering exceptional customer experiences, I\'ve had the privilege of working with renowned brands like Reliance Digital and Cashify. Throughout my tenure, I\'ve developed a strong foundation in customer service, with expertise in handling customer inquiries, resolving issues, and providing product information. I\'m passionate about solving complex issues, maintaining high customer satisfaction, and optimizing workflows that improve overall performance and process efficiency. I\'m open to remote global opportunities in Customer Support or Customer Experience. Let\'s connect and discuss how I can contribute to your team\'s success!
Experience
Customer Support Executive
Dec 2025 — Present · Jaipur, IN
Investigate and resolve customer complaints or issues related to orders before delivery. Provide timely updates to customers about the status of their issues. Handling queries via chat and phone. Follow company policies and producers to ensure consistent and efficient issue resolution. Prioritize customer satisfaction and ensure issues are resolved to the customer\'s satisfaction.Blinkit(Domestic Process)
Education
The Bhawanipur Education Society College
B. Com honours , Finance and marketing
Calcutta University, Kolkata
Bachelor of Commerce - BCom honours , Accounting and Marketing
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