Ankita Kat Pradhan
Customer Experience Professional, Gaming & Aviation| Expertise in VIP Account Management, Client Retention & Communication | Former Cabin Crew at Indigo Airlines.
- Role
- Vip Account Manager at IntouchCX
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankita Kat Pradhan
Experienced and customer-centric professional with a strong background in both the aviation and corporate industries. As a Senior Cabin Crew member at IndiGo Airlines, I led with professionalism and compassion—most memorably during IndiGo’s first-ever in-flight baby delivery in Indian airspace.In both my aviation and corporate roles, I consistently maintained over 95% in quality scores, achieved high customer satisfaction, and met or exceeded all key performance indicators. I’m passionate about flying, meeting new people, and creating positive, lasting impressions. Known for staying calm under pressure, I thrive in team environments and actively contribute to workplace engagement and collaboration.
Experience
Vip Account Manager
Jun 2024 — Present · IN
Education
St. Xavier's College (Autonomous), Kolkata
Bachelor's degree
2014 — 2017
Notre Dame Academy
Class-12, Arts
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