Ankita Negi
Technical Support Executive @Infoneo Technologies Private Limited
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WORK HISTORY
Technical Support Executive @Infoneo Technologies Private Limited
Noida, IN
EDUCATION
Sarvodaya School - India
Bca, Computer Software Technology/Technician
Government KSA
High School Diploma
Makhanlal Chaturvedi University
Bachelor's Degree
Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
Bachelor's of computer application , Computer and Information Sciences and Support Services
Government Senior Secondary School - Girls
High School Diploma
ABOUT ANKITA NEGI
Experienced in customer Support Executive,worked at gov. project I am a Customer Support Executive with hands-on experience in delivering timely, empathetic, and solution-oriented support to customers. In my most recent role, I handled customer queries, resolved service issues, and ensured high customer satisfaction through clear communication and efficient problem-solving.Previously, I worked as a Technical Support Specialist supporting Google Workspace Administrators, where I assisted with account management, email configuration, security settings, troubleshooting technical issues, and guiding users through best practices. This role strengthened my technical expertise, analytical skills, and ability to explain complex concepts in a simple and customer-friendly manner.I am passionate about delivering excellent customer service, continuously learning new technologies, and contributing to teams that prioritize customer satisfaction.
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