Ankita Gupta
Technical Support Specialist @Teleperformance Global Services
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WORK HISTORY
Technical Support Specialist @Teleperformance Global Services
Jaipur, IN
Managed simultaneous live chat sessions, assisting customers withpayment processing, account access, and transaction inquiries.• Provided troubleshooting support for device purchases and resolvedservice outage issues efficiently.• Delivered high-quality customer support as a technical support executivein a fast-paced environment.• Consistently met and exceeded key performance indicators by deliveringeffective resolutions and ensuring a high rate of first-contact chatresolution.
EDUCATION
Kc Das Commerce College
Bachelor of Commerce - BCom, Accounting and Finance
ABOUT ANKITA GUPTA
Young professional with a passion for banking & finance. UG student from k.c das commerce college. Hard work and determination are key aspects in determining who I am,I discovered this in my high school while working as a group leader & and active student.My background includes : financial Analysis | Microsoft excel | Tally prime | stock marketing.
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