Ankita Chikane
Workforce Management Analyst at TP
- Role
- Workforce Management Analyst at TP
- Location
- Navi Mumbai, IN
- LinkedIn followers
- 500 followers
About Ankita Chikane
Aspiring Data Analyst with strong data visualization skills.>>Proficient in SQL…
Experience
Workforce Management Analyst
Feb 2025 — Present · Thane, IN
Workforce Management Analyst with experience in forecasting, scheduling, real-time monitoring, and performance reporting. Skilled in optimizing staffing, improving service levels, and supporting operational efficiency across contact centers. Proficient in tools like [Advanced Excel, Power BI] and passionate about data-driven decision-making. Workforce Forecasting & Scheduling Real-Time Adherence Monitoring (RTA) Intraday Management & Reporting Capacity Planning & Headcount Analysis KPI & SLA Management Data Visualization & Performance Dashboards
Education
ITvedant Education PVT. LTD.
Master's in Data Science And Analytics With AI
2023 — 2024
ITM Institute of Health Sciences Panvel
BSC MLT
2018 — 2021
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