Ankita Chatterjee
Process Associate @ Tata Consultancy Services | Customer Relationship Management
- Role
- Process Associate at Tata Consultancy Services
- Location
- Ranchi, JH, IN
- LinkedIn followers
- 500 followers
About Ankita Chatterjee
Tata Consultancy Services enables meaningful customer interactions by leveraging…
Experience
Process Associate
Mar 2023 — Present · Kolkata, IN
Interact with Non-Resident Indians customer via audio video method.2. Building relationships with valuable customers.3. Achieving targets based on Connectivity, Average call time and Call quality.4. Giving First time resolution over the Call and also taking responsibility for the service request raised.5. Understanding the problem of the customer and given resolution to them.
Education
Techno India College of Technology kolkata saltlake
B. Sc in Media science
2017 — 2020
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