Ankit Zala
Cluster Lead @ Infosys | Delivery Management, Program Management Support Services
- Role
- Principal Consultant at Infosys
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Ankit Zala
Technology and delivery leader with 27 + years of experience leading large-scale digital…
Experience
Principal Consultant
Aug 2022 — Present · Dallas-Fort Worth, TX, US
Responsible and accountable for E2E delivery and relationship management of IT services for Mercedes Benz Sales, Financial and Research entity for NAFTA locations – A $6bn program worldwide• Driving program delivery & operations for IT Infrastructure (Compute,Storage,Database,Middleware,Network,ITSM,Cyber security, Contact center, Service desk)• People management – Global delivery in Matrix environment and local regional delivery• Oversee Global program transition to service operations and Transformation initiatives• Partner management for multiple supplier in Global contract model• Vulnerability and Patch governance• Audit and compliance management• Business continuity and asset life cycle management• Address additional project requirements• Manage quarterly and monthly reviews.Key Achievements• Established a governance process framework for regional delivery (KPI, SLA and operational achievements)• Responsible for generating additional revenue of $3.5mn• Established a process framework for Vulnerability Management and reduced it by 50%• Executed SD LAN transformation/transition program from Cisco to HPE Aruba for NAM and LATAM locations(69).
Education
State Board of Technical Education and Training
Bachelor's degree, Computer Science
1998
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.