Ankit Tripathy
MBA Graduate I Digital Transformation | Customer Success |Strategic Relationship Management
- Role
- Senior Associate at PwC
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankit Tripathy
Customer-focused professional with 8+ years of expertise in customer success, digital…
Experience
Senior Associate
May 2023 — Present
Played a key role in pre-sales activities by evaluating RFPs & Pre Bid queries, creating proposals for large-scale digital transformation projects.Enhanced customer centric digital transformation initiatives by analyzing requirements, developing tailored strategies and solutions through SRS documentation and implementation of root cause analysis (RCA) techniques & DMAIC (Define, Measure, Analyze, Improve, Control) methodologies. Secured business growth of INR 1.6 Cr by cross selling & implementing an innovative IT outsourcing strategy for a key client.Collaborated with cross-functional teams to design interactive models and solutions for client proposals, ensuring alignment with business needs and customer-centric design principles.Secured business growth of INR 1.6 Cr by implementing an innovative IT outsourcing strategy for a key client.Enhanced cross-functional collaboration, ensuring smooth delivery of complex IT solutions within tight deadlines.
Skills
- New Business Development
- Purchasing Negotiation
- Campaign Management
- Business Development
- Digital Marketing
- Market Research
- Advertising
- Client Servicing
- Project Management
- Marketing Communications
- Outdoor Advertising
- Team Management
- Data Management
- Online Advertising
- Management
- Strategy
- Product Design
- Print Advertising
- Product Development
- Google Analytics
- Vendor Management
- Crm
- Vendor Relationship Management
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