Ankit Sitapara
Change Manager | ITIL | Driving Process Optimization | Proven Track Record in ServiceNow Implementation, Stakeholder Management & Operational Efficiency
- Role
- Change Manager at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankit Sitapara
As a dynamic and results-driven IT Change Manager with over eight years of experience, I…
Experience
Change Manager
Jun 2022 — Present · Bengaluru, IN
At Cisco, transformative change management initiatives across complex network infrastructures, ensuring minimal operational disruption during hardware and software upgrades. I successfully optimized processes by analyzing metrics and identifying bottlenecks, which increased efficiency by 20%. My leadership in critical post-implementation reviews (PIR) identified weaknesses that improved deployment efficiency and system uptime. By converting normal changes to standard changes, I accelerated implementation times. I also developed and presented detailed dashboards in ServiceNow, helping the leadership make informed decisions.
Education
Visvesvaraya Technological University
Information Science
2008 — 2013
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