Ankit Singh
Customer Relationship Management Manager @Gulshan Group
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WORK HISTORY
Customer Relationship Management Manager @Gulshan Group
Noida, IN
EDUCATION
Punjab Technical University
Bachelor's degree, Hospitality Administration/Management
Indira Gandhi National Open University
MTM- Master in Tourism Management, Hospitality Administration/Management
ABOUT ANKIT SINGH
Experienced and detail-driven professional with 12years of expertise in Hospitality, Front Office Management, Luxury Real Estate Handovers, and Customer Relationship Management. Currently serving as Manager-CRM at Gulshan Group, specializing in operational efficiency and enhancing customer satisfaction. Previously associated with esteemed brands such as Gulshan Group, IHG, RHG, Accor, The Lalit, and The Park. Skilled in overseeing possession processes, addressing customer concerns, ensuring high-quality communication, and achieving service excellence through effective team leadership. Demonstrates a proven ability to build strong client relationships and excel as a Guest Relations Manager, consistently delivering exceptional service standards.
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