Ankit Singh

Customer Relationship Management Manager @ Gulshan Group | Enhancing Guest Relations and Operations

Role
Customer Relationship Management Manager at Gulshan Group
Location
Delhi, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ankit Singh

Experienced and detail-driven professional with 12years of expertise in Hospitality, Front Office Management, Luxury Real Estate Handovers, and Customer Relationship Management. Currently serving as Manager-CRM at Gulshan Group, specializing in operational efficiency and enhancing customer satisfaction. Previously associated with esteemed brands such as Gulshan Group, IHG, RHG, Accor, The Lalit, and The Park. Skilled in overseeing possession processes, addressing customer concerns, ensuring high-quality communication, and achieving service excellence through effective team leadership. Demonstrates a proven ability to build strong client relationships and excel as a Guest Relations Manager, consistently delivering exceptional service standards.

Experience

  1. Customer Relationship Management Manager

    Gulshan Group

    Feb 2024 — Present · Noida, IN

Education

  • Punjab Technical University

    Bachelor's degree, Hospitality Administration/Management

    2009 — 2012

  • Indira Gandhi National Open University

    MTM- Master in Tourism Management, Hospitality Administration/Management

    2015 — 2018

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Ankit Singh — Customer Relationship Management Manager at Gulshan Group in Delhi, IN | Unifers