Ankit Shrivastava
Customer executive | varun beverages PepsiCo india| |EX Dabur| |MBA, Sales & Marketing| |BE ,Mechanical Engineer|
- Role
- Customer Executive at VARUN BEVERAGES LIMITED
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ankit Shrivastava
As a customer executive at varun beverages Primary Responsibilities 1…
Experience
Customer Executive
Feb 2024 — Present
Primary Responsibilities1. Customer Relationship Management: Build and maintain strong relationships with existing and potential customers to drive sales growth.2. Order Management: Manage and fulfill customer orders, ensuring timely and accurate delivery.3. Sales Growth: Identify opportunities to increase sales, market share, and revenue growth.4. Customer Insights: Gather and analyze customer feedback, preferences, and buying behavior to inform business decisions.5. Trade Promotions: Plan, execute, and evaluate trade promotions, discounts, and other marketing initiatives.Secondary Responsibilities1. Market Intelligence: Monitor market trends, competitor activity, and industry developments to stay informed.2. Product Knowledge: Develop and maintain in-depth knowledge of company products, features, and benefits.3. Customer Complaint Resolution: Resolve customer complaints and concerns in a timely and professional manner.4. Reporting and Analytics: Provide regular sales reports, analysis, and insights to internal stakeholders.5. Collaboration with Cross-Functional Teams Work closely with sales, marketing, logistics, and other teams to achieve business objectives.Key Performance Indicators (KPIs)1. Sales growth and revenue targets2. Customer satisfaction and retention rates3. Order fulfillment and delivery performance4. Trade promotion ROI and effectiveness5. Customer insights and feedback quality.
Education
SRI SATYA SAI UNIVERSITY OF TECHNOLOGY & MEDICAL SCIENCES, SEHORE
Bachelor of Engineering - BE
Saraswati Vidhya Mandir
10+2
GD Goenka University
MBA
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